Quality Assurance Procedure

A quality assurance procedure is a step-by-step method use to ensure  that standards are met. This, of course, assumes that you have a set of  standards to begin with. A standard is a requirement of a product or process.

For example: 100 percent of the functionality of all deliverables must be  tested.

So, the first task is to  establish a set of standards, then build a quality  assurance procedure to ensure adherence to those standards. As in all other  quality assurance initiatives, the establishment and implementation of  standards requires the support of senior management with input and guidance  from the quality assurance team.

Standards define the “what”  of software development, i.e., the rules that must be followed for the successful  creation and delivery of the product. A standard must be measureable,  attainable, and necessary.

Here are some sample  standards that might apply to the creation of a software product:

100 percent of the product functionality must be  tested prior to delivery

each unit of data referenced in the requirements  specification must be described in the data dictionary

the response time for a user-request must not exceed  3 seconds

Each standard must then have  an associated QA procedure to insure adherence. For example:

test all functionality of the deliverable per the  standard test plan and all associated test scripts

insure that all references to data in transaction  files and database fields have a corresponding entry in the data dictionary

per the test plan and detailed test scripts, test  transaction response times and provide proof of the 3 second compliance.

These are just a few simple  examples of standards and each associated quality  assurance procedure.  There would  obviously be many standards and procedures associated with each software  deliverable.


As always, there is quite a  bit of time, money, and effort involved in the creation of these procedures.  That means that you will have to allocate the required time and resources  necessary to make them a reality.