The title “Director Quality Assurance” may be used in some larger organizations to describe a position that has responsibility for the company-wide policies and procedures governing quality.
Depending upon the company structure, this position may have many of the same duties and responsibilities as the Quality Assurance Manager position mentioned elsewhere on this web site.
As a review, below are the typical QA manager’s job duties along with some additional notes that may distinguish this position from that of "Director Quality Assurance.
Provide necessary definition, development and deployment of the product quality assurance strategy, addressing all phases of product development.
Supervise Quality Assurance Team Lead, Quality Assurance Engineers and Testers including the preparation and delivery of staff performance evaluations and career development activities.
Manage department and overall expectations pertaining to setting accurate schedules, costs and resources.
Ensure delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule.
Note on Supervisory duty #2 above: in a very large company, it’s conceivable that the “Director Quality Assurance” position may be directing divisional QA managers who, in turn, manage the job functions listed above.
Maintain product consistency throughout product cycle through quality checkpoints and testing.
Develop and manage quality assurance metrics for performance improvement of all teams.
Implement ongoing quality improvement processes
Manage the planning and execution of product testing efforts, including all associated resources to meet delivery dates
Provide effective communication regarding issues, objectives, initiatives and performance to plan.
Work with Project Managers to develop project schedules and resource allocation models for QA related projects.
Note on Process and Project Management: These duties as they relate to the “Director Quality Assurance” position may be “up one level”. In other words, the director may have a staff of QA managers directly responsible for these duties within their own divisions or departments.
As described on the Quality Assurance Manager page, other duties relate to logistics and inter-departmental relations:
Liaison to other departments
Manage and respond to Software Quality Assurance issues with related groups such as Development, Database, Integration, and Customer Support.
Assure the viability, functionality and effectiveness of essential tools.</li>
Anticipate program release problems and take corrective action, escalating as needed, to resolve and achieve commitments.
Deployment and Delivery
Orchestrate the delivery of software to Customer environments.
Responsible for creating task and checklists for software deployment.
Establish and maintain policy for documentation of all products.
Review documentation before is sent out to customers.
Of the above four areas of responsibility, probably the Liaison to other departments</strong> will be a primary focus of the "Director Quality Assurance” position.